Delivery Information



At Parkway, we pride ourselves on providing a large range of high-quality industrial water treatment related products, services, solutions and technology. To assist our clients realise their water treatment objectives, we provide a fast, reliable and cost-effective service involving rapid delivery, as well as assistance in determining the most suitable products and services for a given application. 


As a stockist (and in some cases an exclusive distributor) of many leading global water treatment product brands, we routinely install and maintain many of these products across our client network. In order to ensure that we continue to provide rapid solutions for our clients, we carry significant inventory across our Australian warehouse network, and generally aim to dispatch “In Stock” products within 12-24 hours (with the exception of some large and bulky items, and/or dangerous goods, which can sometimes take longer to dispatch).


Delivery Costs

  • Orders over $99.00 are eligible for FREE DELIVERY, subject to certain exclusions (see below).
  • Orders below $99.00, nominated for delivery to a post office box and/or with a total weight over 5 kg, will incur a delivery charge calculated and provided at check-out.


Determining Delivery Costs

Delivery prices are derived from the total weight and size of your order. To determine the total cost of your order, inclusive of delivery costs, you will need to add items to the shopping cart and include your full delivery address. The delivery costs will then be calculated automatically and provided for review on the check-out page.


Bulky Items & Dangerous Goods

The price and availability of a delivery service for bulky items and dangerous goods is available on request. In the event a delivery cost has been automatically provided on the website, we reserve the right to substitute any carrier you may have selected at checkout, if we have reasonable grounds to believe that the carrier which you have selected will be unable to render the delivery services which they have advertised in a safe manner or at the price which they have advertised. Should this occur, we will provide you with the details of the substitute carrier and a revised quotation from another carrier. You will have the right to accept the revised quotation or to cancel the transaction without penalty.


Processing & Delivery Times

We have partnered with Sendle to provide access to one of the largest networks of logistics and freight delivery capabilities in Australia, ensuring the most suitable carrier is selected for every delivery. For most of our orders, our inhouse logistics team will pack orders of “In Stock” items the same day, or at the latest, the next business day after an order is received, to ensure orders are dispatched at the earliest opportunity. In most instances, an estimated delivery timeframe will be provided at check-out. This timeframe is indicative only and may be delayed by a range of factors and should not be relied upon. If you require an item urgently, please reach out to our friendly team on 1300 PARKWAY, to discuss product availability and indicative delivery timeframes.


International Delivery

Parkway Process Solutions is based in Australia, and is a subsidiary of Australian public company, Parkway Corporate Limited. If you are interested in purchasing any of our items and require them to be delivered to one or more addresses outside of Australia, please reach out to us at, to discuss potential options. Minimum order quantities and other restrictions may apply.


Terms & Conditions

The provision of products and services by Parkway, are subject to our standard Conditions of Sale.